Director of Commercial Analytics Full-time USA
The Director of Commercial Analytics transforms business goals into measurable KPI’s, leveraging analysis and insights to increase revenue through optimization of Commercial Model design, Field force sizing and structure, and multichannel/digital marketing activities. This position partners closely with our Sales, Marketing, Managed Markets, Finance, and Medical Affairs team.
Areas of responsibilities:
Lead cross-functional teams to implement analytical solutions for Sales, Marketing, and Managed Markets Organization
Develop/Maintain CRM strategy and manage vendor partnerships
Utilize insights to frame business issues, gain buy-in, and design the right solution to deliver results.
Maintain incentive compensation plans, including design, implementation, and tracking of the metrics.
Use anonymized patient level data to provide therapy insights
Provide Market Access Analytics incl. pull-through analysis, Payer-plan segmentation, Rebate optimization, etc.
Manage multiple concurrent projects ensuring exceptional client satisfaction and on-time delivery.
Maintain data warehouse (setting data feeds across vendors, maintaining business rules, enforcing data integrity)
Develop and maintain/modify field reports to support field efforts as well as marketing programs.
Work closely with internal stake holders to ensure ongoing refinement of our analytical tools and development of new client solutions.
Make presentations and recommendations to clients on optimal customer, sales and marketing strategies and tactics.
Provide support for Commercial Model Design, Sales Force Sizing and Structure, including territory alignments.
Required skills and qualifications in order to be successful in this role:
Advanced analytics and problem analysis.
Attention to detail with strong commitment to data/information integrity
Comfortable managing CRM, including specifying enhancements, and providing/managing requirements to support the business
Strategic business acumen
Intellectual curiosity (being up to date with technology trends)
Highly collaborative work style with the ability to influence cross-functional teams to impact decision-making
Excellent communication skills with the ability to communicate actionable analytical findings to a non-technical audience in clear and concise language.
Knowledge:
Bachelor’s in Engineering, Computer Science, Social Science, or a related field of prior relevant work experience. Graduate degree is preferred.
Relevant expertise using analytic tools such as Excel (VBA), R, SAS, SPSS, SQL, Python, Tableau, Alteryx, and with ability to quickly master new platforms when needed.
Knowledge of leading marketing technology, advanced analytics, and visualization platforms, such as Salesforce Marketing Cloud, Tableau, QlikView
Experience:
5+ years of experience in the Pharmaceutical industry including experience in Sales Ops
8+ years of Analytics experience
Familiarity/expertise in using Pharmaceutical data sets